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Virellus
AI receptionist โ€” answer calls, book jobs, 24/7

Your AI receptionist
answers calls and
books the job.

Virellus answers your inbound calls, responds from your knowledge base, books available slots in real time, and follows up missed callers via SMS โ€” so your team never loses revenue to an unanswered phone.

No credit card required ยท GDPR compliant ยท Active in 2 minutes

5 AI calls
Free trial
from โ‚ฌ49
Per month โ€” no contracts
2 min
Setup โ€” no technical knowledge required
app.virellus.com/dashboard
Recovery dashboard
Today's recovery
Live
Missed call detected
Rotterdam Emergency Plumber ยท 14:07
0s
AI greeting sent
"Hi, this is Rotterdam Emergency Plumber. Sorry we missed your call โ€” what can we help you with today?"
+45s
Customer replied โ€” callback request
"I need a quote for a boiler replacement โ€” urgent."
+3m
68%
Response rate
17
Callbacks today
โ‚ฌ3.1k
Revenue saved
Recovery dashboard
Today's recovery
Live
Missed call detected
Rotterdam Emergency Plumber ยท 14:07
0s
WhatsApp recovery sent
"Hi, this is Rotterdam Emergency Plumber. Sorry we missed your call โ€” reply here and we'll help you right away."
+45s
Customer replied via WhatsApp
"Urgent โ€” boiler not working. Can someone come today?"
+3m
74%
Response rate
21
Callbacks today
โ‚ฌ4.2k
Revenue saved
Live call transcript
AI call in progress
Live ยท Live ยท 1:24
AI
Good afternoon, this is the AI assistant for Henk Plumbing. How can I help you today?
Hi, I have an emergency โ€” burst pipe, need someone today
You
AI
I can get an engineer to you at 2PM today. Shall I confirm that booking?
Yes please, that works perfectly
You
AI
Booked โ€” engineer arriving 2PM today. Confirmation sent to your number.
Live call transcript
Job booked โ€” 2PM today
Experience it now โ€” free

See what your customer sees โ€” try it yourself

Enter your number. We'll send you exactly the message your customers would receive when they miss you.

One-time test message ยท No account required ยท We never call you

Features

Everything your front office needs.

From answering live calls to GDPR-compliant lead management โ€” one platform, fully automatic.

AI Voice Agent

Answers inbound calls in real time in NL, PL, and EN. Uses your knowledge base for services, pricing, and FAQs. Escalates urgent issues to your team instantly.

Live Booking

Checks your availability during the call and books the slot โ€” before the caller hangs up. 60-day calendar with buffer times.

Missed Call Recovery

SMS follow-up within 45 seconds. Multi-stage sequences. WhatsApp available with opt-in for high open rates.

Knowledge Base

Define your services, pricing, and FAQs once. The AI uses this to answer callers accurately. Update anytime from your admin panel.

Lead & Revenue Tracking

Full case lifecycle: missed call to booked job. Quotes with PDF delivery, revenue reporting, and opportunity management.

GDPR & Compliance

EU data residency, DPA included, and zero AI training on your call data. Built-in, not bolted on.

How it works

One call in. Two outcomes โ€” both handled.

Fully automatic โ€” answered, booked, or recovered.

Incoming call

AI greets caller

The AI answers live, greets the caller by name, and handles their enquiry in natural conversation.

Appointment booked

The AI checks availability and books the slot while the caller is still on the line.

Job booked on the call

SMS recovery in 45s

The missed call is detected instantly and an AI-personalised SMS is sent within 45 seconds.

Lead captured & prioritised

The customer replies, Virellus captures their need and urgency, and surfaces them in your dashboard.

Lead recovered โ€” no call wasted
The reality

What happens when you miss a call

Most service businesses lose leads they never know about. Here's how it usually plays out.

A customer calls while you're busy

You're on a job, on the road or with another customer. The phone rings โ€” you can't answer. The customer hangs up.

Without Virellus

They call your competitor

There's no follow-up. The customer finds the next available business and books with them. You check your missed calls hours later โ€” but the lead is long gone.

With Virellus

Automatic follow-up within 60 seconds

The customer receives a friendly SMS message. They reply with what they need. You see it in your dashboard, call back and close the job โ€” all before they think of anyone else.

Built for tradespeople

Every call answered. Every job booked.

Plumbers, electricians, HVAC technicians, locksmiths โ€” on the tools, on the road, under the sink. Virellus is your receptionist when you can't pick up.

Answers while you're on the job
The AI picks up in your name, uses your knowledge base, and books available slots โ€” without interrupting your work.
Works alongside your existing tools
No CRM to replace. Virellus works on top of what you already use โ€” no new workflows.
Proof you can see
Every call answered, every booking confirmed, every recovered lead โ€” tracked and reported.
Professional plumber at work โ€” the type of service business Virellus is built for
Average recovery
68%
of missed calls get a reply
What customers say

Dutch tradespeople who never miss anything anymore

From plumbers in Rotterdam to electricians in Amsterdam โ€” they recover every lead.

Before Virellus I called back every missed number every evening โ€” half were already gone to a competitor. Now I get an SMS reply while I'm still on the job. Last month I gained three extra contracts.
JV
Jan Visser
Plumber, Rotterdam
I was sceptical โ€” SMS? In 2024? But in the first week two customers responded who I would have otherwise lost. Installation literally took 5 minutes. I don't understand why I didn't start with this sooner.
MB
Marco Bakker
Electrician, Amsterdam
As a locksmith you get the most calls at odd hours. With Virellus I immediately send an SMS and the customer knows I'm coming. Fewer no-shows, less competition. Clear ROI for โ‚ฌ49 per month.
PD
Pieter de Vries
Locksmith, The Hague

Works with your phone provider

Virellus uses standard call forwarding โ€” no special hardware, no app. If your phone can forward calls, it works with us.

KPN Netherlands
T-Mobile NL / DE
Vodafone NL / EU
Orange EU-wide
SIP / VoIP Any provider
3CX PBX
Elke carrier Call forwarding
Pricing

Choose the plan that fits your business

From automatic SMS recovery to full AI receptionist with live booking.

Calculate what you lose each month

Slide to see how much revenue you're leaving behind from missed calls.

150
โ‚ฌ
You miss out on per month: โ‚ฌ4.000
Virellus pays back with: 1 recovered job per month

Assumption: 30% of missed calls are recoverable via SMS follow-up.

Starter
โ‚ฌ49 /month

The essentials to never miss a lead again

  • Automatic SMS recovery for missed calls
  • Response capture & callback signals
  • Recovery dashboard with statistics
  • Email notifications
  • 2-minute setup โ€” no contracts
  • 30 AI calls/month included
Start free trial โ†’
Growth
โ‚ฌ79 /month

AI follow-ups, review collection & analytics โ€” 100 AI calls/month

  • Everything in Starter, plus:
  • AI-powered follow-up sequences
  • Automated Google Review requests
  • Analytics & conversion dashboard
Start free trial โ†’
Pro Most Popular
AI Voice Live Booking
โ‚ฌ149 /month

AI receptionist with live booking, knowledge base & WhatsApp โ€” 300 AI calls/month

  • Everything in Growth, plus:
  • AI Voice Agent โ€” inbound calls in NL, PL, and EN
  • Live booking โ€” reserve a slot during the call
  • Knowledge base โ€” services, pricing, FAQs
Start free trial โ†’

Built for service businesses โ€” plumbers, electricians, HVAC, locksmiths and every tradesperson for whom an unanswered call costs revenue.

Trust & Compliance

GDPR by design. Not an afterthought.

Transparent about how we protect your data โ€” because for EU service businesses, that's non-negotiable.

PII stripped before AI processing โ€” never stored in embeddings
EU data residency โ€” your data stays in Europe
Data Processing Agreement included with every account
Right to erasure โ€” full cascade delete on request
Never trained on your data โ€” conversations never used to train AI models
Available in your country

Virellus supports full inbound & outbound SMS in these countries.

Netherlands Full inbound & outbound SMS support
Poland Full inbound & outbound SMS support

Not in this list? Contact us

Free trial โ€” no credit card required

Ready to never miss
a call again?

Set up in 2 minutes. Your AI receptionist live today. No contract, cancel anytime.

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